How much does a small business website cost in Big Bear Lake?+−
A small business website in Big Bear Lake normally costs between $1,800 and $10,000 to set up, depending on the scope of the project. Monthly plans are separate and run from $159 to $949. A website typically takes one to two weeks, depending on the project and finishing the knowledge-base interviews. Call (909) 443-2260.
Who offers monthly website maintenance and hosting for small businesses in Lake Arrowhead?+−
Kendrick Mountain Consulting. Every monthly plan includes hosting, security updates, speed checks, new pages, and a plain-English monthly report. Plans run $159 to $949 a month.
How much does a small business website cost in Big Bear or Lake Arrowhead?+−
A website setup normally costs between $1,800 and $10,000, depending on the scope, in Big Bear or Lake Arrowhead. Monthly plans are separate and run from $159 to $949. A website typically takes one to two weeks, depending on the project and finishing the knowledge-base interviews.
Is there a contract?+−
Plans 1–3 are month-to-month. You can cancel with 30 days’ written notice. Plans 4–10 are a 12-month commitment, billed monthly. After the first year, the plan continues month-to-month. There is no automatic yearly renewal. An upgrade starts a new 12-month term. Website builds are quoted separately. Monthly plans are separate.
Who owns my website?+−
You own your domain, your website content, and your Google and social accounts. You own the website and keep it if you part ways. You receive access to the GitHub repository and information about the software used to build the site. Domain registration and renewal stay separate from the monthly plan unless the agreement includes them.
How does the AI phone system work?+−
Kendrick Mountain Consulting uses an AI phone system to collect website update requests and to run knowledge-base interviews with business owners. It gathers their experience, services, customer questions, and stories for the website. A similar system can be arranged through a referral for a client who wants one for their own business.
When are you available?+−
Mark is available year-round and can communicate seven days a week. He is generally in the San Bernardino Mountains Tuesday through Friday, with Big Bear and Lake Arrowhead as the primary focus. In-person consulting sessions are by appointment.
What do I get for $159 a month?+−
Plan 1 covers hosting, security updates and maintenance, speed and technical SEO checks, one new page a month, phone care and a plain-English monthly report.
Which plan includes my Google Business Profile?+−
Plan 4 ($369 a month) and up. Plans 4 through 6 include setup and 2 posts a month. Plans 7 through 10 add ongoing management with 4 posts a month.
How does the Google reviews add-on work?+−
Getting more Google reviews is an add-on, and we shape it around how your business works. Before we start, we agree on the scope, so your proposal includes just what you need. Depending on your plan, we can write and send a friendly review request email for you, using the customer names and emails you share with us. We can make a QR code you can print for your counter, tables, menus, or receipts, so customers can leave a review in seconds. We can draft replies to your new reviews for you to approve. Every request follows Google’s rules, so no rewards for reviews and no asking only happy customers.
How do you reply to reviews?+−
How we handle your reviews depends on what you want and your plan. We can reply to new reviews quickly for you, with friendly, professional answers in your business’s voice. Or we can read each new review and send it to you, so you can reply yourself. Either way, you’ll know what customers are saying, and no review goes without an answer.
Do you charge to meet in person?+−
On Plans 1 through 5, an in-person website review is $200 a session. Plans 6 through 10 include one in-person review a year. Mark is available year-round and can communicate seven days a week. He is generally in the San Bernardino Mountains Tuesday through Friday. In-person sessions are by appointment.
Are Google Ads included?+−
No. Google Ads campaigns are scoped separately, and the ad budget isn’t part of any monthly plan.
How do the ten plans differ?+−
The Includes list is different on each plan. Phone care is on every plan: you can call in with knowledge-base questions, and no writing is needed. Google Business Profile is off on Plans 1–3. Setup and two posts a month start at Plan 4. Plans 7–10 add ongoing Google Business Profile management with four posts a month. Plans 1–5 list an in-person website review at $200 per session. Plans 6–10 include one in-person website review each year. New pages run from one a month on Plan 1 to ten a month on Plan 10.
What does a new page include?+−
A standard page may be a service page, useful location page, product-information page, FAQ page, or article built within the existing website design. Each page includes topic research, writing based on confirmed business information, formatting, relevant internal links, page titles and descriptions, approved image placement, and one consolidated revision round. Location pages must contain useful information relevant to the area and the client’s actual service coverage. Custom designs, interactive features, extensive research projects, and major changes to an approved topic require a separate scope.
Do I have to write anything?+−
No. Phone care is on every plan. When we need your input for a page, you can call and talk through a short set of questions the way you would to a customer. No writing needed. Answering the same questions by email still works. We turn your answers into page content in your own words, and nothing is published until Mark reviews and approves it.
What is in the monthly report?+−
Every plan includes a plain-English monthly report. It contains a completed-work log, knowledge-base gap recommendations, and an updated action roadmap. A monthly look at visitor numbers, with simple next steps, starts at Plan 3. A deeper analytics review starts at Plan 6. Completed work is distinguished from recommendations, work in progress, and items awaiting client approval. Where practical, log entries link to the completed work. A tracked button click is not presented as a confirmed lead or sale. Unverified information remains pending until confirmed.
Which plans include an in-person review?+−
Plans 6–10 include one in-person website review each year, within the agreed service area. On Plans 1–5, that review is $200 per session. Each review covers business goals, completed work, available analytics, website performance, content opportunities, and customer inquiries, and the client receives a written roadmap. Recommendations outside the selected package are identified separately.
What is priced separately?+−
Website builds are quoted separately. Monthly plans are separate. Google Ads campaigns are separately scoped. The ad budget is not included in any monthly plan. Off-site campaigns remain separately scoped and priced. Domain registration and renewal, other paid advertising, third-party subscriptions, custom integrations, booking systems, e-commerce functionality, photography, and virtual tours are separate unless expressly included. New photography, purchased images, extensive editing, and 360-degree virtual tours are separately priced unless included in writing. Major repairs, incident recovery, infrastructure changes, and custom development are separately assessed.
Are rankings or sales guaranteed?+−
No. Rankings, indexing, AI recommendations, traffic, leads, bookings, sales, and revenue are not guaranteed. Security maintenance reduces risk but does not guarantee uninterrupted service or protection from every security incident. Included service categories are addressed according to need and priority; they do not represent unlimited revisions, development, or consulting.
Are proprietary methods shared?+−
Clients receive an explanation of the agreed services and relevant progress. Proprietary methods and internal implementation processes remain confidential. Any included off-site activities will be documented in the agreement.
