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Open water, driftwood on a sandy shore, and homes among trees on a forested hillside.

BUSINESS BOTS

The phone system

AI Receptionist and Phone Answering for Mountain Small Businesses

An AI receptionist for small businesses answers the phone, including when the owner cannot pick up.

Driftwood rests on the shore of a mountain lake.

It is a phone answering service on this page, not a separate service. It answers calls, sends a missed call text back, takes a message, books or routes, and hands off to a real person.

What this phone answering service does

  • Answers calls
  • Sends a missed call text back
  • Takes a message
  • Books a time or routes the call
  • Hands off to a real person

One phone answering service

Answering, missed call text back, messages, booking or routing, and a handoff are one phone answering service. They are not sold as separate services.

When the business has said how booking should work, the receptionist can book a time. Otherwise it routes the call or takes a message.

Business texting can take days to weeks to register with the phone carriers before those texts go out. Mark will say so before text-back is turned on.

The kind of call this is for

A contractor may be on a job when the phone rings. A guest at a lodge or vacation rental may call after hours. A restaurant may get a call about hours or a table while the staff are with guests. A realtor may get a new inquiry while they are already with someone.

In each case the receptionist can answer, send a missed call text back, take a message, book or route, and hand off to a real person.

The same honesty rules

The bot says it is a bot. It asks before it records, because California requires everyone on the call to agree. It does not place outgoing AI calls without consent. It hands off to a real person. Results are not guaranteed.

Kendrick Mountain Consulting also uses an AI phone system to collect website update requests and to run knowledge-base interviews with owners. A price for a business bot is not published. Call (909) 443-2260.

Owner interviews by phone are on how knowledge-base phone interviews fill your website. The rest of the bots are on Business Bots for mountain businesses.

Related

Questions

What does the AI receptionist do?

It is an AI receptionist for a small business. It answers calls, sends a missed call text back, takes a message, books or routes, and hands off to a real person.

Is missed call text back a separate service?

No. Missed call text back, messages, booking or routing, and the handoff are the phone answering service on this page.

What does the AI receptionist cost?

Prices are not set. It is an add-on to any plan. Call (909) 443-2260.

Does the bot say it is a bot?

Yes. The bot says it is a bot. It does not pretend to be a person in order to sell.

Does the bot ask before it records?

Yes. California is an all-party consent state, so everyone on the call has to agree before a call is recorded. The bot asks before it records. This page is not legal advice. A lawyer should review the script and the consent wording.

Will the bot place outgoing calls on its own?

No. There are no outgoing AI calls without consent.

Can a real person take over?

Yes. The bot hands off to a real person.

Do you guarantee results?

No. Rankings, calls, bookings, leads, sales, and revenue are not guaranteed.

Want the phone answered?

Mark will talk through how calls work today and whether an AI receptionist fits. Call (909) 443-2260.

Contact Kendrick Mountain Consulting