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A PLAIN GUIDE

Ads and SEO

Google Ads versus SEO for mountain businesses

Most businesses can end up running ads because they want more traffic, but I’d first identify the customer, the offer, and the action we want that person to take. Paying to send visitors to an unclear page or an unanswered phone is not a complete marketing plan.

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Most businesses can end up running ads because they want more traffic, but I’d first identify the customer, the offer, and the action we want that person to take. Paying to send visitors to an unclear page or an unanswered phone is not a complete marketing plan. Call (909) 443-2260.

In Mark's words

Mark Kendrick, Kendrick Mountain Consulting, answering in his own words.

What I would change

Most businesses can end up running ads because they want more traffic, but I’d first identify the customer, the offer, and the action we want that person to take. Paying to send visitors to an unclear page or an unanswered phone is not a complete marketing plan.

I would also distinguish between reaching someone actively searching for a service and introducing an offer to someone browsing social media. The message, timing, and expectations should fit the channel.

A real example

One business I worked with sold tanning equipment, and we noticed seasonal increases in traffic. That experience taught me to pay attention to when customers become interested and prepare the marketing before demand arrives.

It is a useful lesson for advertising timing, but I have not provided a documented paid-ad result showing profit or wasted spending for that project. In other work, I have used different phone numbers, forms, and offers to help identify campaign responses. I would use those records before making a specific claim about which advertising produced customers.

How I handle it

When a client asks about ads, I start with the service they want to promote, the customers they can serve, their capacity, and what a new customer is worth to the business. Then I review the landing page, contact process, tracking, and seasonal timing.

We would agree on a test budget, campaign scope, approval process, and criteria for continuing or changing the campaign. I would not choose a spending amount without considering the owner’s budget and business economics.

Advertising spend is separate from website and SEO services. Any campaign-management fee should also be stated separately. Spending and significant changes need the client’s approval.

What I learned

In a seasonal market, I learned that preparation needs to happen before the busiest period. Some customers research ahead of a trip, while others search after they arrive. Advertising should reflect those different moments instead of targeting everyone with the same message.

Ads can help reach people sooner once a campaign is approved and delivering, while SEO builds a longer-term source of visibility. Neither guarantees customers. Paid traffic generally stops when the ads stop, while organic visibility can continue but still needs maintenance and can change.

What you should know

Before you spend on ads, know that buying clicks is not the same as buying customers. The offer, landing page, availability, follow-up, and quality of the inquiry all affect the outcome.

Google Ads spending does not purchase better organic rankings. Advertising and SEO should be evaluated separately, even when they support the same business goals. I would also make sure the owner understands the approved spending limit and what the reporting can—and cannot—attribute to the campaign.

What else helps

It would also help to make sure the basics are working before increasing the budget: accurate business information, useful service pages, functioning forms, and someone ready to answer inquiries.

Then we can compare campaign costs with qualified leads and actual sales where that information is available. Seasonal patterns, missed calls, and customer feedback matter. An eligible Google Business Profile may be part of the foundation, but it is not a replacement for deciding whether paid advertising makes financial sense.

Related

Talk with Mark

Call (909) 443-2260.

Contact Kendrick Mountain Consulting